Food and Beverage Services - Assistant Steward

NVQ Level 2
Course Duration: 3 Months

Job outlook, objectives of the course and career paths available following completion of the course

As the tourism industry of Sri Lanka has been growing significantly in e recent years, it has become clear that there must also be improvement of hotel sector and related services Though the demand for stewards is increasing day by day, there are severe shortages, and well trained stewards are not easy to find. The steward is one of the most important persons in the hotel sector and the quality of the place depends on the service provided by him/ her. The service rendered by the steward is paramount as he/ she has direct customer contact for protracted periods.

This is a basic course designed to fill the gap. It will be delivered in English medium and in addition to ensuring personal grooming and hygiene, will provide basic training as to restaurant arrangement, serving food and beverage, bar operations and carrying out banquet functions.

Career paths available following completion of the course:


  • Assistant steward

  • Steward

  • Supervisor- Food and Beverage

  • Restaurant Manager

 

Competence-Based Modules To Be Covered

1. Maintain personal grooming, hygiene and work place safety

This module covers the competencies required to ensure cleanliness and a satisfying appearance, along with ensuring hygiene and work place safety

2. Carry out mise-en-place for food and beverage service

This module covers the competencies required to carry out mise en place of food & beverage serving economically and under hygienic conditions and ensuring safety of self, others and equipment

3. Serve food

This module covers the competencies required to serve food including beverages under hygienic conditions while ensuring safety and care of self, others and equipment

4. Carry out wine service

This module covers the competencies required to carry out wine service while adhering to wine serving traditions ensuring safety and care of self, others and equipment

5. Serve food and beverages to rooms - in room dining (IRD)

This module covers the competencies required to serve food and beverages to rooms under hygienic conditions and ensure safety and care of self, others and equipment

6. Perform activities related to bar operation

This module covers the competencies required to perform activities related to bar operations in a range of hospitality enterprises ensuring safety and care of self, others and equipment.

7. Prepare and serve cocktails

This module covers the competencies required to perform activities related to preparation and serving of cocktails/mixed drinks in a range of hospitality contexts ensuring safety of self, others and equipment.

8. Carryout banquet functions

This module covers the competencies required to perform activities related to carryout banquet functions in a range of hospitality contexts ensuring safety of self, others and equipment.

9. Career skills including English communication

This module is compulsory in all NVQ Level 2 courses. It develops oral communication skills in English and helps students to prioritize their work and develop routines that contribute to efficiency.

Interested in this course? Great, now all you need to do is connect with us immediately to find out more information on pricing and how you can enroll yourself to our next intake.