NVQ Level 2
Course Duration: 3 Months
Objectives and Career Paths available following completion of the course
The objective of this course is to prepare students for work in the hospitality industry as room attendants. They will also be introduced to communication and other soft skills that will allow them to advance in the industry through different career paths. Students who follow this course will have basic understanding of the competencies of a Room Attendant and will be able to assist the industry through maximum support in this area.
Modules To Be Covered
1. Career skills including English communication
This module is compulsory in all NVQ Level 2 courses. It develops oral communication skills in English and helps students to prioritize their work and develop routines that contribute to efficiency.
2. Hygiene and Good Grooming
Understanding of the importance and appeal of an attractive appearance, physical fitness and personal hygiene, and cultivating these
3. Structure of a hotel
Introduces understanding of how to work in the hotel, the different tasks of different personnel, the need for clear reporting mechanisms and systems to ensure follow up
4. Cleaning and arranging a departure room
Providing necessary skills related to cleaning and arranging a departure room.
5. Cleaning and arranging a vacant room
Providing necessary skills in cleaning and arranging a vacant room
6. Cleaning and arranging an occupied room
Providing necessary skills in cleaning and arranging a occupied room
7. Cleaning and arranging floor corridor and service area
Providing necessary skills in cleaning and arranging floor corridor and service area
8. Handling a Mini Bar
Providing necessary skills in handling a Mini bar
9. Cleaning and maintaining public areas
Providing necessary skills in cleaning and maintaining public areas
Interested in this course? Great, now all you need to do is connect with us immediately to find out more information on pricing and how you can enroll yourself to our next intake.